Executive Secretary & PA Training

1TRAINING

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  •  Last updated 9 months ago
  •  ENGLISH

AED 95

AED 495

Duration: Upto 38 Hours
Location: United Kingdom

This Executive Secretarial & PA Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a secretary or Personal Assistant. As you progress through each lesson you will learn how to become a skilled office admin, Secretary or PA in today’s technology-based offices.
 

Learn for less with 1Training discount courses online! You’ll love 1Training’s excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!
 

What skills am I going to get from this course?
✓ By enrolling to this course, you’ll become an expert in customer service and difficult customer handling.
✓ In this course, you’ll learn receptionist and telephone skills.
✓ This course will teach you how to produce standard documents and how to do the proof reading.
✓ Logging in to this course, you’ll learn master key Microsoft Office programs.
✓ Having this course, you’ll become masters of data management and record keeping.
✓ On completion of this course, you’ll gain the knowledge in appointment booking and interview arranging.
✓ At the end of this course, you’ll gain best management skills.


Course Duration: 
Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

 

COURSE CURRICULUM
1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY & PA

Job functions and Description of a Secretary/ PA

2. DIARY MANAGEMENT
Diary Management
Diary and Time Management with Outlook

3. BUSINESS REPORTS AND LETTER WRITING
Business Writing Skills
Introduction to Business Report Writing
Exploring Reports
How to Prepare for Writing
Exercise Files: Business Report Writing

4. E-MAILS WRITING TIPS
Introduction to Effective Email Writing
Writing Email Messages
Email Manners

5. HANDLING CONFIDENTIAL DOCUMENTS
Handling Confidential Documents"

6. SUCCESSFUL MEETING MINUTES
Taking Minutes

7. NOTE TAKING
Note Taking
Exercise Files: Note Taking

8. DATA MANAGEMENT, RECORD KEEPING AND FILING
Data Management & Record Keeping

9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
Appointment Booking and Arrange an Interview

10. DELIVERING POSTAL MAIL
Delivering Postal Mail

11. DICTATING
Dictating

12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
Customer Service Basics Over the Phone
Get the facts- ask the right questions
Discuss Solutions- learning to listen
Dealing with difficult customers
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips

13. ORGANISING A MEETING
Organising a Meeting
Exercise Files: Organising Meeting

14. BOOKKEEPING
Introduction to Accounting
Financial & Managerial Accounting
Taxes

15. INVOICING/PETTY CASH
Invoicing and Petty cash

16. DOCUMENT PROOFREADING
Document Proofreading

17. TIPS FOR SPEED READING
Tips for Speed Reading

18. MICROSOFT WORD
Introduction to Microsoft Word
First Step to MS Word
Text Editing & Formatting
Formatting Paragraph and Pages
Creating Styles, Themes, Number and Bullets
Columns & Tables
Macros and Proofing
Sharing and Reviewing Documents
Modify Word Document
Exercise Files: Microsoft Word 2016

19. MICROSOFT EXCEL
Getting Started with Microsoft Excel
Data Entering
Creating Formulas and Functions
Formatting
Worksheet Views, Multiple Worksheets and Workbooks
IF, VLOOKUP, and Power Functions, Security & Sharing
Data Management, Data Analysis Tools
PivotTables & Macros
Exercise Files: Microsoft Excel 2016

20. MICROSOFT POWERPOINT
Getting Started with Microsoft PowerPoint
Working with Presentations & Slides
Adding Pictures & Contents to Slides
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
Preparing & Delivering the Presentation
Reusing and Sharing Presentations
Exercise Files: Microsoft PowerPoint 2016

How will I be assessed?
At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.


What Certification am I going to receive?
Those who successfully pass this course will be awarded an Executive Secretary & PA Training Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost.

 

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