Diploma in Customer Service Level 3

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  • 4.0
  •  Last updated 3 years ago

AED 345

AED 1,245

Duration: Upto 18 Hours
Location: United Kingdom
Delivery: Self paced course

Would you like to achieve an excellent online accredited UK qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic Customer Service Level 3 online course.

This excellent Customer Service Level 3 accredited online course has been created to give learners a thorough understanding and appreciation of the necessity for outstanding customer service within companies. Learners will come away from this Customer Service Level 3 accredited online course with an understanding of customer service and legislation, and extensive knowledge of customer communication in business.

Course Objectives:
Understand customer service and legislation
Understand customer communication in business
Learn how to create a positive impression
Learn to appropriately deal with requests, queries, and issues
Learn to maintain customer relations

Method of Assessment:
At the end of the course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Successful learners will be awarded a Customer Service Level 3 certificate.

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