Hotel and Hospitality Management Course

Zabeel International Institute of Management & Technology

  • Ratings
  • 4.0
  •  Last updated 12 months ago
  •  ENGLISH

AED 2,500

Duration: 28 Hours
Location: United Arab Emirates
Delivery: Onsite course

Overview of the course:
IATA Hotel and Hospitality Management Course meet industry demand for efficient, competitive, and responsible professionals in the globally competitive hospitality industry. It’s an ever-expanding industry with multiple job opportunities. It prepares the student for employment in Management and supervisory positions. It is a stepping stone into wide varieties of jobs in a variety of industries and locations such as lodging accommodation, food, and beverage services. the world most fastest-growing sector is the tourism industry and hotel industry.

Zabeel offer professional and high-level practical session, and IATA Hotel and Hospitality Management Course in Dubai, Sharjah & Abu Dhabi

Learning Outcome:

After completion of the training the trainee/students are equipped with following skills & values required in the diverse, fast-paced hotel & hospitality industry.

✓  Describe the roles and functions of a leader in the hospitality industry
✓  Understand the importance of goal-setting and team-building
✓  Understand the importance of conflict management skills
✓  Understand the need for career planning
✓  Apply production forecasting techniques and procedures
✓  Describe physical and perpetual inventory systems
✓  Evaluate food and beverage operations control processes
✓  Recognize the importance of outstanding guest service quality, server-guest relationships, and ethics
✓  Improve ability to exercise judgment and critically analyze problems
✓  To interpret the fundamental principles of essential hotel & hospitality business functions,
✓  To demonstrate professional behavior and competencies in customer service,
✓  To develop a range of leadership skills and abilities such as motivating others, leading changes, and resolving conflict
✓  To recognize the challenges and opportunities of working effectively with people in a diverse environment

Who needs the course?
Anyone who is aspiring to get a career in Hotel & Hospitality Industry.

The basic qualification is a high school completion certificate
Proficiency in the English language to understand read and write

1.
 
PERSPECTIVES ON CAREERS IN HOSPITALITY 
 

✓  The Hospitality Industry and You
✓  Forces Affecting Growth and Change in the Hospitality Industry

1.
 
FOOD SERVICE 
 

✓  The Restaurant Business
✓  Restaurant Operations
✓  Restaurant Industry Organization: Chain, Independent, or Franchise?
✓  Competitive Forces in Food Service
✓  On-Site Food Service
✓  ssues Facing Food Service

1.
 
LODGING 
 

✓  Lodging: Meeting Guest Needs
✓  Hotel & Lodging Operations
✓  Forces Shaping the Hotel Business
✓  Competition in the Lodging Business

1.
 
TRAVEL & TOURISM 
 

✓  Tourism: Front & Center
✓  Destinations: Tourism Generators

1.
 
MANAGEMENT IN THE HOSPITALITY INDUSTRY 
 

✓  Management: A New Way of Thinking
✓  Planning in Hospitality Management
✓  Organizing in Hospitality Management
✓  Staffing: Human Resources Management in Hospitality Management
✓  Control in Hospitality Management
✓  Leadership & Directing in Hospitality Management

1.
 
HOSPITALITY AS A SERVICE INDUSTRY 
 


✓  The Role of Service in the Hospitality Industry

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