IATA Airline Customer Service

MNR Talent and Skill Development Institute

  • Ratings
  • 4.0
  •  Last updated 12 months ago

AED 5,850

AED 6,500

Duration: Upto 3 Months
Location: United Arab Emirates
Delivery: Onsite course

Drive outstanding customer service with the winning combination of knowledge, skills, and attitude.    

"Ticket office, reservations, check-in, traffic, operations, baggage service and information desks staff Cargo reservations and receiving staff  Public relations and sales support personnel Flight attendants"    

"Use techniques of effective communication and customer contact Understand the various social styles and cultural differences of airline customers Gain knowledge about new trends in customer service"

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