IATA Ground Operations Management
- Last updated 12 months ago
Control and supervise an airline station in a self-handled or outsourced environment.
Airlines, ground handling and other service providers Airport authorities Ground operations professionals at a supervisory level Control and supervise an airline station in a self-handled or outsourced environment Use Ground Handling and Service Level Agreements (SLAs) to suit your Stations handling needs, reduce costs and provide quality service Prevent fraud by being knowledgeable about the current methods that fraudsters use to dilute airline revenues Implement a Safety and Security Station Management System according to industry standards and recommended practices Motivate staff and effectively monitor their performanceUse and work with the latest edition of the IATA Airport Handling Manual (AHM) which is included in the course price.
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