ITIL® Intermediate: Service Transition (ST)
The ITIL Intermediate Module – Service Transition course will mainly focus on the key service transition elements of this ITIL framework. Initially the course will help learners to identify the main concepts present behind the observed service offerings. The most effective manner in which the transition between the old and new service transition models could be done will also be elaborated in this course as well as identifying how the different elements of service transition will fit into the business.
The ITIL Intermediate Module – Service Transition course gives will help the learner to validate the knowledge had in order to successfully transition between the different IT service delivery models present.
The ITIL Intermediate Module – Service Transition course will teach the principles behind developing a good service transition strategy, the processes which tend to underpin the key service transition projects undertaken and also how the human element of the IT transition project should be most successfully managed by the company. The Service Transition module is worth 3 credits to achieve the minimum of 17 credits required before the final step of ITIL Expert Level. The course is globally recognised and accredited to a training organisation and you will be issued an internationally recognised qualification following full completion of the ITIL Intermediate Module – Service Transition course.
Who is this Course aimed at?
✓ Chief Information Officers
✓ Change Control Managers
✓ Chief Operation Officers
✓ IT Operations and Service Managers
The course requires that learners have an understanding of the ITIL Foundation course
Method of Assessment
At the end of the ITIL Intermediate: Service Transition course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.
Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Service Transition.
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
Write your own review
Choose from 5000+ available courses with new additions published every month