Managing Across the Lifecycle (MALC)

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  •  Last updated 1 year ago
  •  ENGLISH

AED 249

AED 499

Duration: Upto 12 Hours
Location: United Kingdom
Delivery: Self paced course

The ITIL Intermediate: Managing Across the Lifecycle is one of the certificates in the ITIL certificate scheme. This course will provide a higher level of knowledge with regard to the transition and the positioning of the service lifecycle, including the identification of critical success components, organisational maturity and structure, corrective action and improvements which could be done from the organisation’s perspective.

The ITIL Intermediate: Managing Across the Lifecycle course introduces learners to the relevant skills and knowledge which will be needed in order to connect the diverse stages of the service lifecycle so that effective and efficient service delivery could be ensured within the organisation.
The ITIL Intermediate: Managing Across the Lifecycle course teaches learners about the transition and the positioning of the service lifecycle. This module on service lifecycle is worth 4 credits in order to achieve the minimum of 17 credits required prior to entering the final step of the ITIL Expert Level. The course is globally recognised and accredited to a training organisation and learners will be issued an internationally recognised qualification following full completion of the ITIL Intermediate: Managing Across the Lifecycle course.

The course is aimed at
✓ IT operations, technical, or IT management personnel
✓ Individuals who would like to gain a deeper understanding of service delivery within the service lifecycle
✓ Professionals who would like to validate their skills by pursuing further education

Entry Requirement 
The course requires that learners have an understanding of the ITIL Foundation course       

Method of Assessment
At the end of the ITIL Intermediate: Managing Across the Lifecycle course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. This is a closed book examination and the pass mark will be 70%.

Certification    
Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Managing Across the Lifecycle.

Access Duration
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

 

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