Office Admin Diploma
The Office Administration Diploma program provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.
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What skills am I going to get from this course?
By enrolling to this course, you’ll learn how to conduct administrative procedures.
In this course, you’ll learn how to produce standard documents.
This course will teach you about report and letter writing.
On completion of this course, you’ll learn master key Microsoft Office programs.
Having this course, you’ll become masters of data management and record keeping.
Logging in to this course, you’ll develop your typing speed.
This course gives you the knowledge of CV and cover letters writing.
In this course, you’ll gain the best management, receptionist and customer service skills.
At the end of this course, you can be the motivator of your employees.
Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
1. BUSINESS REPORTS AND LETTER WRITING
Business Writing Skills
Introduction to Business Report Writing
How to Prepare for Writing
Exercise Files: Business Report Writing
2. E-MAILS WRITING TIPS
Introduction to Effective Email Writing
Writing Email Messages
3. TYPING SPEED DEVELOPMENT
4. TIPS FOR SPEED READING
Tips for Speed Reading
5. MICROSOFT WORD
Introduction to Microsoft Word
First Step to MS Word
Text Editing & Formatting
Formatting Paragraph and Pages
Creating Styles, Themes, Number and Bullets
Columns & Tables
Macros and Proofing
Sharing and Reviewing Documents
Modify Word Document
Exercise Files: Microsoft Word 2016
6. MICROSOFT EXCEL
Getting Started with Microsoft Excel
Creating Formulas and Functions
Worksheet Views, Multiple Worksheets and Workbooks
IF, VLOOKUP, and Power Functions, Security & Sharing
Data Management, Data Analysis Tools
PivotTables & Macros
Exercise Files: Microsoft Excel 2016
7. MICROSOFT POWERPOINT
Getting Started with Microsoft PowerPoint
Working with Presentations & Slides
Adding Pictures & Contents to Slides
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
Preparing & Delivering Speech
Reusing and Sharing Presentations
Exercise Files: Microsoft PowerPoint 2016
8. MICROSOFT OUTLOOK
Getting Started with Outlook
Adding and Connecting Accounts, Reading & Organizing Mails
Creating and Sending Mail, Creating and Working with People
Working with Delegates & Calendars
Creating Tasks and Notes, Working with Outlook Data
9. MICROSOFT ACCESS
Introduction to MS Access
Creating Tables & Setting up Properties
Creating Forms & Reports
Working with Macros, Integrating Access with Office Suite
Exercise Files- Microsoft Access 2016
10. DIARY MANAGEMENT
Diary and Time Management with Outlook
11. HANDLING CONFIDENTIAL DOCUMENTS
Handling Confidential Documents
12. SUCCESSFUL MEETING MINUTES
13. NOTE TAKING
Exercise Files: Note Taking
14. DOCUMENT PROOFREADING
15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
Appointment Booking and Arrange an Interview
16. DELIVERING POSTAL MAIL
Delivering Postal Mail
18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
Customer Service Basics Over the Phone
Get the facts- ask the right questions
Discuss Solutions- learning to listen
Dealing with difficult customers
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips
19. ORGANISING A MEETING
Organising a Meeting
Exercise Files: Organising Meeting
20. DATA MANAGEMENT, RECORD KEEPING AND FILING
Data Management & Record Keeping
21. EVENT PLANNING
Event Planning Essentials
22. ARRANGE BUSINESS TRAVEL & ACCOMMODATION
Arranging Business Travel and Accommodation
Introduction to Accounting
Financial & Managerial Accounting
24. QUICKBOOKS FOR PAYROLL MANAGEMENT
Introduction to QuickBooks
Setting up the Employee Payroll
Running the Payroll
Exercise Files: QuickBooks for Payroll Management
25. INVOICING/PETTY CASH
Invoicing and Petty cash
26. SUPERVISING AND MONITORING THE OFFICE WORKS
Supervising and monitoring the office works
27. TIME MANAGEMENT
Introduction to Time Management
Fundamentals of Productivity
How to Use Your Calendar Effectively
Setting up Priorities and Schedule
Exercise Files: Time Management
28. MOTIVATING EMPLOYEES
29. CREATING AN EFFECTIVE CV AND COVER LETTER
Business Resumes & Job Applications
How to Gather Information for Your CV
Write your CV
CV Writing Tips and Layouts
Different CV Formats
Saving a CV to Different Formats and Online CV Banks
Finishing Your CV
Exercise Files: Creating an Effective CV
30. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN & MANAGER
Job functions and Description of Office Administrator and Manager
How will I be assessed?
You will have one Quiz and one Assignment.
You only need to pay £29 for assessment when you submit your assignment.
What Certification am I going to receive?
Those who successfully pass this course will be awarded an Office Admin Diploma. Anyone eligible for certification will receive both FREE e-certificate (PDF format), and printed certificate.
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