Salesforce - Introduction & Intermediate Level

Pitch yourself, and your business, with Salesforce – the most popular Customer Relationship Management (CRM) software in the world! Demonstrate skills that will help you to become an efficient use of the software every day, and show your organization who’s boss!

This course covers:
✓  Enjoy a course and instructor introduction, and get to grips with sales automation. Understand why so many businesses choose Salesforce, and how it has become the most popular CRM in the world.
✓  Learn how to create accounts, contacts, leads and opportunities and work through the sales process
✓  Understand some of the core problems faced, and the solutions that are available to resolve them.
✓  Explore the Salesforce Admin aspect of the software, including RDBMS, the Cloud and Virtual more about how to build in the cloud, how to set up Salesforce and how to develop it.
✓  Get to grips with how you can migrate to Salesforce, including the tasks that need to be completed before migration, and work your way through some of the common questions and answers that make up the in-depth FAQ section."