Workplace Emotional Intelligence

Emotional Intelligence (EI) is the capability of individuals to recognise their own and other people's emotions, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one's goal(s). (Andrew Coleman, 'A Dictionary of Psychology', 2008)

In short, Emotional Intelligence supports your work addressing a wide range of organisational challenges: 
✓ Higher sales and profits;
✓ Benchmark and increase performance;
✓ Improved customer satisfaction;
✓ Improved recruitment process;
✓ Retain high performers during the current war for talent;
✓ Drive greater ROI on training spend;
✓ Build aligned and motivated teams – driving efficiency and efficacy;
✓ Create strong risk management;
✓ Reduce resistance to change;
✓ Help people to handle the stress;
✓ Enable better M&A integration; and
✓ Transform cultures

Studies show that people with high emotional intelligence have greater mental health, job performance, and leadership skills although it is important to remember that general intelligence and specific personality traits are also tightly coupled with this. 

Eskil's Workplace Emotional Intelligence workshop explores how to embed emotional intelligence in the organization and ensuring that everyone builds their own emotional capital.